Privacy policy

This Privacy Policy describes how tbrewkegtap.shop collects, uses, discloses, retains, and otherwise processes personal information when individuals visit our website, make purchases, contact us, interact with our services, or otherwise use our online store.

For privacy inquiries:

Email: info@tbrewkegtap.shop

Website: tbrewkegtap.shop

1. Our Commitment to Privacy

We recognize the importance of protecting personal information.

We aim to collect, use, and disclose personal information responsibly and for purposes reasonably connected with operating our ecommerce business.

Our practices are intended to operate consistently with applicable Canadian privacy requirements.

2. Information We May Collect

Depending on how you interact with tbrewkegtap.shop, we may collect information such as your name, email address, telephone number, billing address, shipping address, order information, transaction information, customer service communications, technical information, and other information you voluntarily provide.

3. Order Information

When you place an order, we may process information including:

• Order number;
• Products purchased;
• Quantities;
• Transaction amount;
• Billing information;
• Shipping information;
• Order status;
• Delivery information;
• Return information; and
• Refund information.

This information is used to administer transactions and provide customer service.

4. Payment Information

Payments may be processed through Shopify-supported payment providers or other third-party payment services.

Depending on your selected payment method, payment providers may process card information, payment account information, billing details, transaction identifiers, fraud-prevention information, or related financial information.

tbrewkegtap.shop may receive only limited payment information necessary to manage an order rather than complete payment credentials.

5. Technical Information

When you use our website, certain information may be collected automatically.

This can include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Website pages viewed;
• Referring pages;
• Approximate location derived from technical data;
• Website interaction information;
• Cookie identifiers; and
• Similar technical information.

6. Customer Service Communications

If you contact us, we may collect and retain information contained in your communication.

This can include your email address, order number, questions, complaints, photographs, product information, return details, and any other information you voluntarily provide.

7. How We Collect Information

Information may be collected directly from customers, through our Shopify-powered storefront, through checkout, through cookies and similar technologies, and through service providers involved in payment, shipping, analytics, fraud prevention, security, marketing, or customer support.

8. Purposes for Processing Personal Information

We may process personal information to:

• Process and fulfill orders;
• Process or verify payments;
• Arrange shipping and delivery;
• Provide tracking information;
• Communicate about orders;
• Handle returns and refunds;
• Respond to customer questions;
• Prevent fraud;
• Protect website security;
• Maintain customer accounts where available;
• Maintain transaction records;
• Improve website performance;
• Analyze store operations;
• Comply with legal obligations;
• Enforce store terms;
• Protect legal rights; and
• Conduct marketing where permitted.

9. Consent

Where consent is required, we seek consent appropriate to the circumstances and sensitivity of the information involved.

Customers may withdraw consent for optional processing where permitted by applicable law.

Withdrawal of consent may not prevent us from processing information needed to complete existing transactions, prevent fraud, maintain required records, protect security, or comply with legal requirements.

10. Shopify

Our ecommerce store operates using Shopify technology.

As a result, customer and transaction information may be processed using Shopify systems and associated service providers.

Shopify may process information according to its own applicable privacy practices in addition to processing carried out on behalf of merchants.

11. Payment Service Providers

Payment providers may independently process customer information to authorize transactions, prevent fraud, satisfy regulatory requirements, manage payment disputes, and provide payment services.

Their own privacy notices may apply to information they process in their independent capacity.

12. Shipping and Fulfillment

We may provide necessary customer information to shipping, logistics, fulfillment, and delivery providers.

Information supplied may include the customer's name, shipping address, telephone number, email address, order contents, and delivery instructions where reasonably necessary.

13. Other Service Providers

We may use service providers for:

• Ecommerce technology;
• Hosting;
• Payment processing;
• Fulfillment;
• Shipping;
• Customer support;
• Security;
• Fraud prevention;
• Data storage;
• Analytics;
• Marketing; and
• Professional services.

Personal information may be disclosed to such providers where reasonably necessary to perform their services.

14. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, tags, and similar technologies.

These technologies may support:

• Website functionality;
• Shopping carts;
• Checkout;
• Customer accounts;
• Security;
• Preferences;
• Analytics;
• Performance measurement;
• Fraud prevention;
• Marketing; and
• Advertising where permitted.

Customers may be able to adjust certain cookie preferences through browser settings or available privacy controls.

Disabling necessary cookies can affect website functionality.

15. Analytics

We may use analytics services to better understand website performance and customer interactions.

This information may help us identify popular products, technical problems, website traffic patterns, customer navigation, and opportunities to improve the store.

16. Marketing Communications

Where permitted by applicable law, we may send promotional communications concerning products, promotions, special offers, or store updates.

Where required, appropriate consent will be obtained.

17. Marketing Opt-Out

Customers may unsubscribe from eligible promotional emails by using the unsubscribe mechanism included in the relevant message.

Customers may also contact:

info@tbrewkegtap.shop

to request removal from applicable marketing communications.

18. Transactional Communications

Opting out of promotional marketing does not prevent necessary service or transactional messages.

We may continue to communicate regarding:

• Order confirmations;
• Payments;
• Shipping;
• Delivery;
• Returns;
• Refunds;
• Security;
• Account administration; and
• Customer service.

19. Legal Disclosure

We may disclose personal information where reasonably necessary to comply with applicable law, lawful legal process, regulatory requirements, fraud investigations, security requirements, or the establishment, exercise, or defence of legal rights.

20. Business Transactions

If relevant business operations or assets are involved in a merger, sale, financing, restructuring, acquisition, transfer, or similar transaction, personal information may be disclosed or transferred where legally permitted and appropriate safeguards apply.

21. International and Cross-Border Processing

Some providers used in connection with ecommerce operations may process or store information outside the customer's province or outside Canada.

Information processed in another jurisdiction may be subject to the laws and lawful authorities of that jurisdiction.

We seek to use reasonable safeguards appropriate to our operations and applicable requirements.

22. Data Retention

We retain personal information for as long as reasonably necessary for relevant purposes.

These purposes may include completing transactions, providing customer support, maintaining accounting and tax records, preventing fraud, resolving disputes, protecting legal rights, and complying with legal obligations.

Information that is no longer reasonably required may be deleted, anonymized, or otherwise managed in accordance with applicable requirements.

23. Security

We use reasonable organizational, administrative, and technical measures intended to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

24. Security Incidents

If a security incident involving personal information occurs, we may take reasonable steps to investigate, contain, document, and remediate the incident.

Where notification, reporting, or recordkeeping is legally required, we will take appropriate steps under applicable requirements.

25. Accuracy

We seek to maintain personal information that is reasonably accurate and appropriate for the purposes for which it is used.

Customers may request correction of inaccurate information by contacting us.

26. Access Requests

Subject to applicable law, individuals may request access to personal information we hold about them.

We may need to verify identity before responding.

Certain information may be withheld where permitted or required by law.

Requests can be submitted to:

info@tbrewkegtap.shop

27. Correction Requests

Customers who believe their personal information is inaccurate or incomplete may contact:

info@tbrewkegtap.shop

We will review reasonable correction requests according to applicable requirements.

28. Withdrawal of Consent

Where processing depends on consent and withdrawal is legally available, customers may withdraw that consent by contacting us.

Certain processing may nevertheless continue where required for legal, contractual, accounting, fraud-prevention, security, or other permitted purposes.

29. Children's Privacy

Our store is intended for individuals legally capable of participating in online commercial transactions.

We do not knowingly seek to collect personal information from children in circumstances where legally required parental or guardian consent has not been provided.

If you believe a child has improperly submitted personal information, contact:

info@tbrewkegtap.shop

30. Third-Party Links

Our website may contain links to independently operated websites.

We do not control independent third-party privacy practices.

Customers should review applicable privacy policies before providing personal information to another website.

31. Privacy Complaints

If you have concerns about how we handle personal information, please contact:

info@tbrewkegtap.shop

We will review reasonable privacy concerns and seek to respond appropriately.

This does not prevent individuals from exercising any right to contact an applicable privacy regulator.

32. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, technology, service providers, legal requirements, or privacy practices.

The most current version will be published through tbrewkegtap.shop.

33. Privacy Contact

For privacy inquiries, access requests, corrections, consent withdrawal requests, or privacy complaints:

tbrewkegtap.shop

Email: info@tbrewkegtap.shop

Website: tbrewkegtap.shop