Shipping policy

This Shipping Policy applies to orders placed through tbrewkegtap.shop and explains our standard shipping charges, delivery estimates, tracking procedures, address requirements, delayed shipments, lost packages, damaged deliveries, and related matters.

1. Free Standard Shipping

ALL ORDERS RECEIVE FREE STANDARD SHIPPING

The standard shipping charge for orders placed through tbrewkegtap.shop is:

$0

No minimum purchase amount is required for standard shipping unless a different condition is expressly displayed before checkout.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

15–20 days

Under normal fulfillment and transportation conditions, customers should expect their order to arrive approximately 15–20 days after order confirmation.

This timeframe is an estimate rather than an absolute delivery guarantee.

3. Order Confirmation

After an order is successfully submitted, customers should receive an order confirmation using the contact information provided during checkout.

Customers should review their confirmation carefully.

If you identify an error in your shipping address or order information, contact:

info@tbrewkegtap.shop

as soon as possible.

4. Order Processing

Orders may undergo several steps before shipment, including:

• Payment verification;
• Inventory confirmation;
• Fraud screening;
• Product preparation;
• Packaging;
• Shipping-label preparation; and
• Handover to the applicable carrier.

We aim to manage processing efficiently so that delivery can ordinarily occur within the stated overall 15–20 day estimate.

5. Shipping Destinations

Shipping availability is determined by destinations accepted through checkout on tbrewkegtap.shop.

If our checkout accepts an address and the order is confirmed, we will attempt to fulfill the transaction according to this policy.

If we subsequently determine that delivery cannot reasonably be completed, we will contact the customer and provide an appropriate solution.

6. Shipping Charges

Standard shipping is free for all orders.

Customers will not be charged an additional standard shipping fee after completing the purchase.

Applicable government taxes or other legally imposed charges, where relevant, are separate from our standard shipping fee.

7. Tracking Information

Where tracking is available, customers may receive tracking information after their order is dispatched.

Tracking information may include:

• Carrier name;
• Tracking number;
• Shipment status; and
• Delivery updates.

8. Tracking Activation

Carrier tracking does not always update immediately after a tracking number is generated.

It may take additional time for a carrier to scan the parcel into its transportation network.

A short period without tracking movement does not necessarily mean the parcel has been lost.

9. Multiple Packages

Orders containing multiple products may occasionally be shipped in more than one package.

Separate packages may have different tracking numbers and may arrive on different days.

Customers will not be charged additional standard shipping merely because an order is divided into multiple packages.

10. Accurate Shipping Information

Customers are responsible for providing complete and accurate delivery information.

This includes the recipient name, street address, unit or apartment number where applicable, city, province or territory, postal code, country, and other required contact information.

11. Address Changes

If you discover an address error after ordering, contact:

info@tbrewkegtap.shop

immediately.

We will attempt to update the shipping information where fulfillment has not progressed too far.

Once a package has been dispatched, we cannot guarantee that an address can be changed.

12. Delivery Estimates

The 15–20 day estimate applies under normal operating conditions.

Delays can occasionally occur because of:

• Carrier disruption;
• Severe weather;
• Transportation congestion;
• Public holidays;
• Seasonal order volume;
• Customs procedures where applicable;
• Security inspections;
• Labour disruptions;
• Natural disasters;
• Public emergencies;
• Incorrect addresses; or
• Other circumstances outside our reasonable control.

13. Delayed Orders

If your order has not arrived after the estimated 15–20 day period, contact:

info@tbrewkegtap.shop

Please provide your order number so that we can review available fulfillment and tracking information.

14. Carrier Delivery Procedures

Shipping carriers may use different delivery procedures depending on location, property access, local rules, parcel size, service type, or security requirements.

Customers should monitor available tracking information and carrier notices.

15. Delivery Attempts

If a carrier cannot successfully deliver a parcel, the carrier may attempt redelivery, leave delivery instructions, send the package to a pickup location, or return the parcel to the sender.

Customers should respond promptly to applicable carrier instructions.

16. Failed Delivery

Delivery may fail if:

• The shipping address is incorrect;
• The address is incomplete;
• The delivery location cannot be accessed;
• The customer does not collect the package;
• Required information is unavailable; or
• Delivery is refused.

Please contact us if you experience a delivery problem.

17. Returned-to-Sender Packages

If a carrier returns an order to sender, we will review the reason.

Depending on the circumstances, an appropriate solution may include reshipment, refund, or another reasonable arrangement.

Where an additional shipment is required solely because of incorrect customer-provided information, related costs may be handled according to applicable circumstances and law.

18. Lost Shipments

If tracking information indicates that a shipment may be lost, contact:

info@tbrewkegtap.shop

We may investigate with the applicable carrier.

Where an order is confirmed lost before successful delivery, we will provide an appropriate remedy, which may include replacement or refund.

19. Package Marked Delivered but Not Received

If carrier tracking shows that your package has been delivered but you cannot locate it, please check:

• The normal delivery location;
• Mailboxes or parcel lockers;
• Entrances and safe-drop locations;
• Household members;
• Building management or reception; and
• Carrier delivery information.

If the package remains missing, contact us.

20. Damaged Packages

If a shipment arrives damaged, photograph the outer packaging, shipping label, affected product, and visible damage.

Contact:

info@tbrewkegtap.shop

as soon as reasonably possible.

Damaged-product claims will be reviewed under our Return and Refund Policy and applicable law.

21. Incorrect Items

If you receive an item that does not match your order, contact us with your order number and photographs of the product received.

We will review the issue and provide an appropriate resolution.

22. Missing Items

If part of your order appears missing, first check whether the order has been split into separate shipments.

If no additional shipment is expected, contact us for assistance.

23. Customs and Cross-Border Processing

Where a shipment crosses an international border, customs or border-processing procedures may affect transportation times.

Such processes are generally outside our direct control.

Any legally required duties, taxes, or government-imposed charges will be handled according to the applicable transaction and legal requirements.

24. Public Holidays and Peak Seasons

Carrier and fulfillment schedules may be affected by public holidays or periods of unusually high shipping demand.

These conditions may occasionally cause delivery to take longer than expected.

25. Severe Weather and Transportation Disruption

Weather events and transportation disruptions can make delivery unsafe or temporarily impossible.

Carrier delays caused by such circumstances may affect the estimated delivery timeframe.

26. Cancellation Before Shipment

To request cancellation before shipment, contact:

info@tbrewkegtap.shop

as quickly as possible.

We will attempt to stop fulfillment where reasonably possible.

Cancellation cannot be guaranteed after fulfillment has started.

27. Orders Already in Transit

An order that has already been shipped generally cannot be cancelled while in transit.

Once delivered, an eligible return may be requested according to our Return and Refund Policy.

28. Customer Responsibilities

Customers are expected to provide accurate delivery information, monitor tracking when available, respond to carrier notices, collect parcels where required, and promptly report significant delivery problems.

29. Free Shipping Summary

Our standard shipping terms are:

Standard Shipping: FREE

Standard Shipping Cost: $0

Estimated Delivery Time: 15–20 Days

Applies to: All Orders

30. Consumer Rights

Nothing in this Shipping Policy limits any mandatory customer rights available under applicable Canadian federal, provincial, or territorial law.

31. Changes to This Policy

We may update this Shipping Policy for future transactions if shipping arrangements, business operations, or applicable requirements change.

The current version will be published through tbrewkegtap.shop.

32. Contact Us

For shipping, tracking, delayed delivery, damaged packages, incorrect items, missing shipments, or address questions, contact:

tbrewkegtap.shop

Email: info@tbrewkegtap.shop

Website: tbrewkegtap.shop